/* MacLabs Smart Support v30 — progressive support intake, WCAG-aware */
:root{--ml29-blue:#0a84ff;--ml29-blue2:#0071e3;--ml29-green:#35d07f;--ml29-yellow:#ffd166;--ml29-red:#ff6b6b;--ml29-bg:#070a0f;--ml29-panel:#0b1018;--ml29-text:#f7f9fc;--ml29-muted:#aeb7c5}
.ml29-entry-host{position:relative;isolation:isolate}
.ml29-entry{position:relative;overflow:hidden;border:1px solid rgba(96,174,255,.18);border-radius:34px;background:linear-gradient(145deg,#07101b 0%,#090c12 58%,#07111a 100%);box-shadow:0 28px 90px rgba(0,0,0,.34);padding:40px;color:var(--ml29-text)}
.ml29-entry:before{content:"";position:absolute;inset:-20%;pointer-events:none;background:radial-gradient(circle at 78% 15%,rgba(10,132,255,.22),transparent 34%),radial-gradient(circle at 8% 95%,rgba(53,208,127,.08),transparent 30%)}
.ml29-entry>*{position:relative;z-index:1}.ml29-kicker{margin:0;color:#8cc9ff;font-size:10px;font-weight:900;letter-spacing:.22em;text-transform:uppercase}.ml29-entry-grid{display:grid;grid-template-columns:minmax(0,.92fr) minmax(0,1.08fr);gap:38px;align-items:center}.ml29-entry h2{max-width:780px;margin:16px 0 0;font-size:42px;line-height:1.04;letter-spacing:-.045em;font-weight:900}.ml29-lead{max-width:760px;margin:18px 0 0;color:rgba(247,249,252,.68);font-size:14px;line-height:1.8}.ml29-actions{display:flex;flex-wrap:wrap;gap:11px;margin-top:25px}.ml29-btn{display:inline-flex;min-height:54px;align-items:center;justify-content:center;gap:9px;border:1px solid transparent;border-radius:17px;padding:13px 19px;font:inherit;font-size:12px;font-weight:900;cursor:pointer;transition:transform .18s ease,background .18s ease,border-color .18s ease;touch-action:manipulation}.ml29-btn:hover{transform:translateY(-2px)}.ml29-btn:focus-visible,.ml29-option:focus-visible,.ml29-iconbtn:focus-visible,.ml29-input:focus-visible,.ml29-textarea:focus-visible{outline:3px solid rgba(140,201,255,.78);outline-offset:3px}.ml29-primary{background:linear-gradient(135deg,#0a84ff,#0068d4);color:white;box-shadow:0 12px 32px rgba(0,113,227,.22)}.ml29-secondary{border-color:rgba(255,255,255,.15);background:rgba(255,255,255,.055);color:#eef5ff}.ml29-trust{display:flex;flex-wrap:wrap;gap:8px;margin-top:17px}.ml29-chip{display:inline-flex;align-items:center;min-height:30px;border:1px solid rgba(255,255,255,.09);border-radius:999px;background:rgba(255,255,255,.035);padding:6px 10px;color:rgba(247,249,252,.62);font-size:9px;font-weight:800;letter-spacing:.02em}.ml29-flow{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.ml29-flow-card{min-height:158px;border:1px solid rgba(255,255,255,.08);border-radius:22px;background:rgba(255,255,255,.035);padding:18px}.ml29-flow-card b{display:grid;width:34px;height:34px;place-items:center;border:1px solid rgba(10,132,255,.28);border-radius:12px;background:rgba(10,132,255,.1);color:#9ed2ff;font-size:10px}.ml29-flow-card strong{display:block;margin-top:16px;font-size:12px;line-height:1.45}.ml29-flow-card p{margin:8px 0 0;color:rgba(247,249,252,.55);font-size:10px;line-height:1.6}.ml29-entry-side{display:flex;flex-direction:column;gap:18px}.ml29-entry-cta-wrap{display:flex;justify-content:center;margin-top:6px}.ml29-entry-cta-stack{display:flex;flex-direction:column;align-items:center;gap:12px;width:100%;max-width:340px}.ml29-entry-maincta{min-height:62px;min-width:320px;border-radius:20px;padding:16px 28px;font-size:14px;letter-spacing:.01em;box-shadow:0 0 0 1px rgba(83,179,255,.2),0 16px 40px rgba(0,113,227,.3),0 0 34px rgba(10,132,255,.22);animation:ml29SmartPulse 2.1s ease-in-out infinite;will-change:box-shadow,filter,border-color}.ml29-entry-maincta:hover{animation:none;box-shadow:0 0 0 1px rgba(174,224,255,.68),0 22px 58px rgba(0,132,255,.58),0 0 72px rgba(10,132,255,.72),0 0 124px rgba(10,132,255,.38);filter:brightness(1.28) saturate(1.18);border-color:rgba(202,236,255,.82)}@keyframes ml29SmartPulse{0%,100%{box-shadow:0 0 0 1px rgba(83,179,255,.08),0 8px 20px rgba(0,113,227,.12),0 0 12px rgba(10,132,255,.08);filter:brightness(.86) saturate(.96);border-color:rgba(115,195,255,.16)}50%{box-shadow:0 0 0 1px rgba(174,224,255,.68),0 22px 58px rgba(0,132,255,.58),0 0 72px rgba(10,132,255,.72),0 0 124px rgba(10,132,255,.38);filter:brightness(1.28) saturate(1.18);border-color:rgba(202,236,255,.82)}}@media(prefers-reduced-motion:reduce){.ml29-entry-maincta{animation:none!important;filter:none!important;box-shadow:0 0 0 1px rgba(147,212,255,.34),0 16px 42px rgba(0,113,227,.34),0 0 44px rgba(10,132,255,.3)!important}}.ml29-entry-bookcta{min-height:52px;min-width:248px;padding:14px 24px}
.ml29-backdrop{position:fixed;inset:0;z-index:9998;background:rgba(0,0,0,.72);backdrop-filter:blur(11px);opacity:0;pointer-events:none;transition:opacity .2s ease}.ml29-backdrop[data-open="true"]{opacity:1;pointer-events:auto}.ml29-dialog{position:fixed;z-index:9999;inset:20px;display:grid;grid-template-rows:auto minmax(0,1fr);max-width:1080px;margin:auto;border:1px solid rgba(255,255,255,.12);border-radius:30px;background:#080c12;color:var(--ml29-text);box-shadow:0 38px 120px rgba(0,0,0,.58);overflow:hidden;opacity:0;transform:translateY(12px) scale(.99);pointer-events:none;transition:opacity .2s ease,transform .2s ease}.ml29-dialog[data-open="true"]{opacity:1;transform:none;pointer-events:auto}.ml29-dialog-header{display:flex;align-items:center;justify-content:space-between;gap:14px;border-bottom:1px solid rgba(255,255,255,.08);padding:16px 20px;background:rgba(255,255,255,.018)}.ml29-brand{display:flex;align-items:center;gap:11px}.ml29-brandmark{display:grid;width:38px;height:38px;place-items:center;border:1px solid rgba(10,132,255,.28);border-radius:13px;background:rgba(10,132,255,.1);color:#9ed2ff;font-size:15px;font-weight:900}.ml29-brand strong{display:block;font-size:12px}.ml29-brand small{display:block;margin-top:3px;color:rgba(247,249,252,.62);font-size:9px}.ml29-header-actions{display:flex;gap:8px}.ml29-iconbtn{display:grid;width:42px;height:42px;place-items:center;border:1px solid rgba(255,255,255,.1);border-radius:13px;background:rgba(255,255,255,.04);color:white;cursor:pointer;font-size:20px}.ml29-dialog-body{display:grid;grid-template-columns:minmax(0,1.18fr) minmax(280px,.72fr);min-height:0}.ml29-main{overflow:auto;padding:28px}.ml29-aside{overflow:auto;border-left:1px solid rgba(255,255,255,.08);background:#070a0f;padding:24px}.ml29-progress{display:flex;align-items:center;gap:8px;margin-bottom:22px}.ml29-progress-track{height:5px;flex:1;overflow:hidden;border-radius:999px;background:rgba(255,255,255,.08)}.ml29-progress-bar{height:100%;border-radius:inherit;background:linear-gradient(90deg,#0a84ff,#53b3ff);transition:width .2s ease}.ml29-progress span{color:rgba(247,249,252,.62);font-size:9px;font-weight:800}.ml29-question-kicker{margin:0;color:#86c8ff;font-size:9px;font-weight:900;letter-spacing:.18em;text-transform:uppercase}.ml29-main h3{max-width:780px;margin:10px 0 0;font-size:30px;line-height:1.08;letter-spacing:-.03em}.ml29-question-copy{max-width:740px;margin:13px 0 0;color:rgba(247,249,252,.62);font-size:12px;line-height:1.75}.ml29-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:22px}.ml29-option{display:flex;min-height:78px;align-items:flex-start;gap:12px;border:1px solid rgba(255,255,255,.09);border-radius:18px;background:rgba(255,255,255,.035);padding:15px;text-align:left;color:white;cursor:pointer;transition:border-color .18s ease,background .18s ease,transform .18s ease}.ml29-option:hover{transform:translateY(-2px);border-color:rgba(10,132,255,.4);background:rgba(10,132,255,.065)}.ml29-option[data-selected="true"]{border-color:rgba(10,132,255,.7);background:rgba(10,132,255,.11)}.ml29-option-icon{display:grid;flex:0 0 auto;width:36px;height:36px;place-items:center;border-radius:11px;background:rgba(10,132,255,.12);color:#9ed2ff;font-size:14px;font-weight:900}.ml29-option strong{display:block;font-size:11px;line-height:1.45}.ml29-option small{display:block;margin-top:5px;color:rgba(247,249,252,.62);font-size:9px;line-height:1.55}.ml29-field{margin-top:16px}.ml29-label{display:block;margin-bottom:8px;color:rgba(247,249,252,.78);font-size:10px;font-weight:800}.ml29-input,.ml29-textarea{width:100%;border:1px solid rgba(255,255,255,.1);border-radius:15px;background:#0c1119;padding:13px 14px;color:white;font:inherit;font-size:11px}.ml29-textarea{min-height:104px;resize:vertical;line-height:1.65}.ml29-input::placeholder,.ml29-textarea::placeholder{color:rgba(247,249,252,.55)}.ml29-fields-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ml29-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:24px;padding-top:20px;border-top:1px solid rgba(255,255,255,.07)}.ml29-linkbtn{border:0;background:none;color:#9ed2ff;font:inherit;font-size:10px;font-weight:800;cursor:pointer;padding:8px 0}.ml29-help{margin:15px 0 0;border:1px solid rgba(53,208,127,.16);border-radius:17px;background:rgba(53,208,127,.055);padding:14px;color:rgba(247,249,252,.65);font-size:10px;line-height:1.65}.ml29-help strong{color:#91efb8}.ml29-risk{display:inline-flex;min-height:30px;align-items:center;border-radius:999px;padding:6px 10px;font-size:9px;font-weight:900}.ml29-risk-green{border:1px solid rgba(53,208,127,.28);background:rgba(53,208,127,.09);color:#91efb8}.ml29-risk-yellow{border:1px solid rgba(255,209,102,.3);background:rgba(255,209,102,.08);color:#ffe29e}.ml29-risk-red{border:1px solid rgba(255,107,107,.34);background:rgba(255,107,107,.08);color:#ffaaaa}.ml29-guidance{margin-top:20px;border:1px solid rgba(255,255,255,.09);border-radius:22px;background:rgba(255,255,255,.035);padding:20px}.ml29-guidance h4{margin:12px 0 0;font-size:16px}.ml29-guidance p{margin:10px 0 0;color:rgba(247,249,252,.65);font-size:11px;line-height:1.8}.ml29-guidance ol{margin:14px 0 0;padding-left:19px;color:rgba(247,249,252,.76);font-size:11px;line-height:1.85}.ml29-guidance-note{margin-top:15px;border-left:3px solid rgba(10,132,255,.6);padding:8px 0 8px 12px;color:rgba(247,249,252,.55);font-size:9.5px;line-height:1.65}.ml29-outcome{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin-top:16px}.ml29-outcome .ml29-btn{min-height:48px;padding:10px}.ml29-summary-title{margin:0;color:#fff;font-size:12px}.ml29-case-id{margin-top:8px;color:#83c7ff;font-size:10px;font-weight:900;letter-spacing:.08em}.ml29-summary{margin-top:17px}.ml29-summary-row{padding:10px 0;border-bottom:1px solid rgba(255,255,255,.07)}.ml29-summary-row span{display:block;color:rgba(247,249,252,.62);font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:.11em}.ml29-summary-row strong{display:block;margin-top:5px;color:rgba(247,249,252,.82);font-size:10px;line-height:1.5;word-break:break-word}.ml29-summary-empty{margin-top:14px;color:rgba(247,249,252,.62);font-size:10px;line-height:1.65}.ml29-aside-note{margin-top:18px;border:1px solid rgba(255,255,255,.07);border-radius:16px;padding:13px;color:rgba(247,249,252,.62);font-size:9px;line-height:1.65}.ml29-escalation{display:grid;gap:10px;margin-top:20px}.ml29-success{border:1px solid rgba(53,208,127,.2);border-radius:20px;background:rgba(53,208,127,.06);padding:18px}.ml29-success h4{margin:0;color:#a1f1c1;font-size:15px}.ml29-success p{margin:9px 0 0;color:rgba(247,249,252,.62);font-size:10px;line-height:1.75}.ml29-visually-hidden{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}body.ml29-lock{overflow:hidden!important}
@media(max-width:900px){.ml29-entry{border-radius:27px;padding:23px}.ml29-entry-grid{display:block}.ml29-entry h2{font-size:28px}.ml29-entry-side{margin-top:25px}.ml29-flow{margin-top:0}.ml29-entry-maincta,.ml29-entry-bookcta{min-width:0;width:100%}.ml29-entry-cta-stack{max-width:100%}.ml29-dialog{inset:0;border:0;border-radius:0}.ml29-dialog-body{grid-template-columns:1fr}.ml29-main{padding:21px}.ml29-aside{display:none}.ml29-main h3{font-size:25px}.ml29-options{grid-template-columns:1fr}.ml29-outcome{grid-template-columns:1fr}.ml29-fields-2{grid-template-columns:1fr}}
@media(max-width:560px){.ml29-flow{grid-template-columns:1fr}.ml29-flow-card{min-height:auto}.ml29-actions{display:grid;grid-template-columns:1fr}.ml29-btn{width:100%}.ml29-entry-cta-wrap{margin-top:14px}.ml29-dialog-header{padding:12px 14px}.ml29-main{padding:18px 16px}.ml29-main h3{font-size:23px}}
@media(prefers-reduced-motion:reduce){.ml29-btn,.ml29-option,.ml29-backdrop,.ml29-dialog,.ml29-progress-bar{transition:none!important}}
.ml29-ai{border-color:rgba(10,132,255,.22);background:rgba(10,132,255,.055);margin-bottom:12px}.ml29-ai>.ml29-risk{color:#a9d8ff;border-color:rgba(10,132,255,.3);background:rgba(10,132,255,.1)}

/* V30 intelligence / persistence states */
.ml30-backend-status{display:flex;align-items:center;gap:7px;margin-top:10px;color:rgba(247,249,252,.62);font-size:8.5px;font-weight:800;line-height:1.45}
.ml30-status-dot{display:inline-block;width:7px;height:7px;border-radius:999px;box-shadow:0 0 0 3px rgba(255,255,255,.03)}
.ml30-status-ai{background:#35d07f;box-shadow:0 0 0 3px rgba(53,208,127,.1)}
.ml30-status-rag{background:#0a84ff;box-shadow:0 0 0 3px rgba(10,132,255,.1)}
.ml30-status-local{background:#8d98a8}
.ml30-thinking{display:flex;align-items:center;gap:10px;margin-top:18px;border:1px solid rgba(10,132,255,.16);border-radius:16px;background:rgba(10,132,255,.055);padding:13px 14px;color:rgba(247,249,252,.7);font-size:10px;font-weight:800}
.ml30-spinner{width:15px;height:15px;border:2px solid rgba(140,201,255,.22);border-top-color:#8cc9ff;border-radius:50%;animation:ml30spin .7s linear infinite}
.ml30-refresh{margin-top:12px;min-height:44px}
.ml30-ai-error,.ml30-field-error{border:1px solid rgba(255,107,107,.32);border-radius:14px;background:rgba(255,107,107,.075);padding:11px 12px;color:#ffb1b1;font-size:9.5px;line-height:1.55}
.ml30-ai-error{margin-top:16px}.ml30-field-error{margin-top:8px}
@keyframes ml30spin{to{transform:rotate(360deg)}}
@media(prefers-reduced-motion:reduce){.ml30-spinner{animation:none}}